Tips & Tricks: Conducting Remote Workshops
UPDATED: September 2020 with added tips from experience I routinely lead customer workshops as part of my profession. 100% remote work is changing things in a major way! Workshops are not designed as remote experiences; yet here we are. I led my first remote customer workshop this week! As expected, it was definitely a different experience but it worked pretty well. I learned some significant lessons along the way and thought they'd be a valuable share (beyond this forced-quarantine time). Delivering workshops remotely certainly isn’t the preferred method. But there's surely things we can do to make them as effective as possible. Tips: Energy. Start with uptempo. music, jokes, and a high-level overview of what you're going to accomplish and how. Have handouts that give people a strong mental model of where they are in the process. They'll tune out and get bored otherwise. PRO TIP: I love to use a concept called ELMO using an Elmo plush doll. ELMO s